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REFUND CANCELLATION POLICY

Please read this document carefully. It governs your use of DOXLab and our services.

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Last updated: February 23, 2026

Refund & Cancellation Policy – Doxlab.net

Effective Date: February 17, 2026

This Refund & Cancellation Policy governs payments, subscriptions, and refunds for services provided by Doxlab.net.

1. Subscription & Service Fees

Doxlab.net offers digital services delivered instantly upon activation. By purchasing a subscription or paid plan, you agree to the pricing and billing terms presented at the time of purchase.

2. No Refunds on Used Services

Due to the nature of digital services and immediate access to features, all payments are generally non-refundable once the service has been activated or used.

3. Refund Eligibility (Exceptions)

Refunds may be considered only in the following cases:

  • You were charged incorrectly due to a billing error on our side

  • The service was unavailable for an extended period due to a technical issue solely caused by Doxlab.net

  • Duplicate charges were made to your account

All refund requests must be submitted within 7 days of the original payment date.

4. How to Request a Refund

To request a refund, contact us at:
Email: info@doxlab.net
Include your account email, transaction ID, and a brief description of the issue. All requests are reviewed on a case-by-case basis.

5. Refund Processing Time

If your refund request is approved, refunds will be processed within 7–10 business days and returned to the original payment method. Processing times may vary depending on your bank or payment provider.

6. Subscription Cancellation

You may cancel your subscription at any time from your account dashboard or by contacting support.

  • Cancellation stops future billing.

  • You will continue to have access to your paid features until the end of the current billing period.

  • Cancellation does not automatically entitle you to a refund for the current billing cycle.

7. Plan Changes & Downgrades

If you downgrade or change your plan, changes will take effect in the next billing cycle unless stated otherwise. Any remaining balance or unused credits are non-refundable.

8. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time. Any changes will be posted on our website with an updated effective date.

9. Contact Us

For billing questions, cancellations, or refund requests, contact:

Email: info@doxlab.net
Website: https://doxlab.net

Have questions about this policy?

Our team is available to clarify anything. Reach us at Info@doxlab.net

Contact Us
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The modern platform for digital signatures. Making paperwork painless for businesses worldwide.

1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801
888-785-8705
Info@doxlab.net

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